HP Agent Enablement solution lets agents, brokers personalize customer communications for increased profitability
SAN DIEGO
HP today introduced a solution that allows insurance agents and brokers to access real-time policyholder information and create personalized, meaningful and targeted customer communications.
The HP Agent Enablement solution empowers insurance agents and brokers to enhance customer interactions by integrating with existing data systems, including enterprise content management and customer relationship management systems. The solution enables agents and brokers to increase face-to-face meeting time with customers and provide context-aware experiences that are driven by up-to-date regulatory data and customer information.
Through the HP Agent Enablement solution, insurance companies can create personalized quotes and proposals, generate policies and send policyholder notifications via customer-preferred channels including print, the web, email and SMS (text messaging).
HP Agent Enablement is based on the HP Exstream software platform and is part of the HP Customer Communication Solutions Portfolio.
“HP understands the vital role that insurance agents and brokers play as they create meaningful connections with customers, driving increased satisfaction and retention rates among policyholders,” said Tom Clayton, insurance industry specialist, Enterprise Software, HP. “HP Exstream is the most intuitive end-to-end communication solution proven to make customer interactions more profitable, and as we connect agents and brokers with HP Agent Enablement, we remain committed to helping them maximize customer relationships to drive business growth.”
Tags: Interactions
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